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Logicalware is a leading provider of customer service software, consultation and managed services.
We bridge the gap between customer service operations and back office processes.
Based in Edinburgh we are an extremely friendly and approachable group of customer service consultants. We offer a range of different customer support and management packages to suit your business needs. From linking back office systems with customer intelligence to helping you offer multi-channel customer service, our experts will tailor a solution just for you!
Specialising in the Insurance, Charity and Education sectors, we offer inexpensive customer service software, consultation and managed services. Our intelligent multi-channel platform brings email, and social media queries together as one. Using this product makes interacting with your customers easy. If you would like to know more about how our customer service software can improve customer interactions while boostingproductivityand speeding up business processes, then check out our services section. You can read all about our product and find out all the key benefits that come with purchasing our solution!
Average increase in productivity
Average cost saving per client
Average reduction in response time
We'd highly recommend Logicalware. It makes it easy for us to process & stay on top of customer queries while keeping a proper audit trail.
Heather McKay, LendingCrowd
"We have had a long and successful relationship with Logicalware and plan to continue this in the future."
Julie Chambers, Purchase Ledger Administrator, M&M Direct