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  • Education: End of year budgets

Education – End of year budgets

March 30th, 2017|0 Comments

The end of financial year is approaching at the speed of light, and, apart from […]

  • 4 common charity end of year mistakes

4 common mistakes charities make at the end of fiscal year

March 30th, 2017|0 Comments

Many charities face the daily challenge of making ends meet, balancing reduced income with increasing […]

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Insurance Predictions 2017

February 27th, 2017|0 Comments

Insurance predictions 2017. Man, machines and in between  

The ever-changing nature of the insurance industry […]

Logicalware is a UK provider of customer service software, consultation and managed services. 

An intelligent ticketing system bridging the gap between customer service operations and back office processes.  

Based in Scotland, our customer service consultants are on hand to help you improve your customer service operations. We offer a range of different customer support and management packages to suit your business needs. From linking back office systems with customer intelligence to helping you offer multi-channel customer service, our experts will make Logicalware work for you! 

 Specialising in the Insurance, Charity and Education sectors, we offer cost effective  customer service software, consultation and managed services.  Our multi-channel ticketing platform brings email, and social media queries together as one. Using this product makes interacting with your customers easy. If you would like to know more about how our system can improve customer interactions while boosting productivity and speeding up business processes, then check out our services section. 


Average increase in productivity


Average cost saving per client


Average reduction in response time

  • We'd highly recommend Logicalware. It makes it easy for us to process & stay on top of customer queries while keeping a proper audit trail.

    Heather McKay, LendingCrowd

  • "We have had a long and successful relationship with Logicalware and plan to continue this in the future."

    Julie Chambers, Purchase Ledger Administrator, M&M Direct

Cloud based

Peace of mind


Communication in one place


Limit data loss


Improved enquiry routing


Suited to you

Customer service software trusted by

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We tune clients into better business operations and improve multi-channel customer experience

Book a demo or call us on 0131 564 1100