MailManager is the leading Help Desk, E-mail Management, Customer Service and Support Solution

It is helping thousands of people every day all over the world to deal with e-mail in contact centers, businesses, education and government.

Use MailManager to:

• Increase your customer satisfaction significantly
• Lower cost per inquiry
• Drive your sales higher

Logicalware Clients

How It Works

Features

• Provide an instant e-mail response with a tracking number
• Respond to or transfer e-mail according to the content
• Set filters that automatically sort each incoming e-mail
• Find information from all public e-mail inquiries
• Create and use standard reply templates
• Identify e-mails that have not been responded to on time
• View e-mail performance with the reporting suite
• Store e-mail so they are accessible by the whole team

MailManager is ideal for:

* Help Desks »

* Customer Service »

* Public Sector »

* Sales Teams »

Contact Us:

+44 (0) 131-225-5422