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MailManager is the leading Help Desk, E-mail Management, Customer Service and Support Solution

 

It is helping thousands of people every day all over the world to deal with e-mail in contact centers, businesses, education and government.

 

Use MailManager to:

  • Increase your customer satisfaction significantly
  • Lower cost per inquiry
  • Drive your sales higher

Logicalware Clients

How It Works

Features

  • Provide an instant e-mail response with a tracking number
  • Respond to or transfer e-mail according to the content
  • Set filters that automatically sort each incoming e-mail
  • Find information from all public e-mail inquiries
  • Create and use standard reply templates
  • Identify e-mails that have not been responded to on time
  • View e-mail performance with the reporting suite
  • Store e-mail so they are accessible by the whole team



MailManager is ideal for:

* Help Desks »

* Customer Service »

* Public Sector »

* Sales Teams »

 


Contact Us:

Phone number: +44 (0) 131-225-5422
© Logicalware Ltd 2002 - 2007 | Site Map | Email Response Management | Help Desk Software
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