About Us

The Company

Logicalware is the leading global provider of e-communication solutions, including inbound email management, web site and contact centre knowledge base, self-help and live chat. With offices in the USA and UK and a global network of partners, its solutions enable brands such as Ryanair, Play.com, Lands' End, Hallmark and Fly Dubai to manage customer help on their web sites.

Logicalware empowers customer service departments to manage resources, reduce the cost of customer service and improve customer experience, increasing customer retention. Founded in 2002, Logicalware is a rapidly expanding, private company whose best-in-class technology is recognized by leading industry analysts.

Our Solutions

All Logicalware solutions are focused on improving our client's ability to process customer electronic communications that generate greater revenue or profit.

Working with leading brands across industries such as retail, travel, finance, transport and dating. We have discovered the sector specific requirements and have enabled our customers to win awards for customer service excellence.

We believe that providing software as a service with expert consultancy enables us to provide a solution that is quick, easy, flexible, very cost effective and that will grow as your business develops.

Offices