Logicalware MailManager Help Desk software - Email Management and Customer Response Management solution

Bill is an experienced entrepreneur and director specialising in internet, telecoms and technology businesses. He has led a number of successful private equity funded businesses and recently retired from a 7-year spell at Iomart PLC (IOM) spanning founder to non-exec positions. Bill has been a Director of Demon Internet, Prestel, Teledata, Scottish Telecom (Thus) and several other companies. His early career was with Unisys in the UK and Australia.

Bill has an Honours degree in Pure Mathematics from the University of St.Andrews, and an MBA from the University of Glasgow.

Max Polyakov - Commercial Director

Max is the rising star of the International Internet software scene and an Executive Director of IDE Group-the parent company of Logicalware. As the original MailManager founder he leads product and strategy development.

Max completed medical university and business school in Ukraine.

Key Representatives

	Zuzana Hajasova - Sales / Customer Services Manager
	Zuzana is responsible for MailManager's sales related issues as well as day-to-day customer services and account management.

	Denis Galtsev - Head of R&D
	Denis, has 10-years experience with information systems development. He leads the administration team and is involved in all technical aspects of MailManager including system development, performance maintenance and major new features.

Features:

Instant email response with a tracking number
email content filtering
Standard reply templates
Identification of unanswered emails
Staff performance reports
Reporting suite
email storage
and more ...