MailManager is ideal for:

* Call & Contact
Centres »

* Help Desks »

* Customer Service »

* Public Sector »

* Sales Teams »

* Online Retailers »

Minimum
of only
3 users!

Logicalware Clients

How It Works

Do you...?

• receive too many emails to handle manually?
• have a generic email address such as sales@ or enquiries@?
• have a problem with emails getting lost or unanswered?
• wish you could track customer email conversions from email to a sales?

We can...

• Increase speed of email response time by up to 100%
• Increase capability to deal with large volume of inbound emails from customers
• Lower cost per enquiry
• Increase sales and improve customer relations
• Effectively manage & monitor workflows
• Monitor your staff performance
• Store emails

Features:

• Instant email response with a tracking number
• email content filtering
• Standard reply templates
• Identification of unanswered emails
• Staff performance reports
• Reporting suite
• email storage
• and more ...