Airlines & Travel

The speed of email response times will be markedly faster! Using our customer support ticket system, many companies and airlines have been able to keep track of all customer support correspondence more effectively and have even increased customer satisfaction.

Flydubai

Flydubai made the move from using Outlook for shared inboxes for customer support requests to Logicalware whereby they can now track all correspondence and manage information by reporting on individual staffs or departments.

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Ryan Air

Ryanair took steps forward in improving their customer service. By investing in Logicalwares help desk solution they can now manage customer requests quickly, within a defined time scale and with branded template responses.

Leonardo Travel

Having experienced a greater need for customer support especially during peak vacation times, Leonardo Travel approached Logicalware to implement their help desk solution.

Apartment Ratings

Apartment Ratings is the largest online rating community for rental housing. With a vast number of customer inquiries received per day, Apartment Ratings started to utilize Logicalwares canned response library to answer FAQ'S.