Email Response

Standard Attachments Repository

MailManager can store standard documents like for example price lists or product information sheets, which can be easily accessed and attached to outbound emails.

Auto-Responder

Auto-reply provides clients with a quick confirmation that their email was received by MailManager (even before it was read). This confirmation reassures clients that their email will be dealt with promptly and is also an excellent way to build up trust in your service!

Standard Response Library

MailManager offers the ability to create standard response libraries. The administrator can create templates with standard replies for the most common questions. This helps to achieve quicker response time and improve accuracy, ensuring that a minimum number of messages need to be sent to resolve any issues.

HTML Editor

HTML e-mail editor included in Mailmanager can help you to make outbound emails more visually attractive and coordinated with your company branding.