Our Services | Logicalware

We think you’ll like our approach to doing business with you.

We're a small, friendly, UK-based team, dedicated to building strong, long-lasting relationships with our clients. We offer a variety of Solutions and Services to ensure you’re able to deliver the very best in integrated customer service excellence.

Consulting & Training
Consulting & Training

From the outset, we offer a collaborative approach, working closely with you to gain an in depth understanding of your current operations and business requirements, and providing the right amount of training and support your team needs to quickly get up and running.

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Integration & Customisation
Integration & Customisation

by analysing your customer service operations and processes, we’ll help you determine the optimal MailManager workflow andthe levels of systems integration and customisation required, so it fits seamlessly within your overall customer service environment.

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Solutions
Solutions

Our core customer service platform enables you to integrate inbound Email, Social and Chat enquiries in a single interface for a unified view of your customer interactions. Powerful, fast and easy to set up and use, MailManager drives the cost-efficiencies and productivity gains your business demands.

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Pricing
Pricing

Whether you’re upgrading a handful of agents from a standard email package, or looking to switch hundreds of agents to a better, integrated system, we offer an easy to use, cost-effective email and social customer service solution, with as much (or as little) support as you need for a seamless transition. Contact us for a quote today.

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