Call Us: 0800 009 3131
Call Us: 0800 009 3131
Logicalware provides a leading help desk and customer support solution which allows you to manage, track, automate and report on customer support requests.
The application is web based so there’s nothing to install. It also means you can access your help desk from anywhere on any device with internet access.
We’ve spent time designing a system which is quick and easy to set up. Basic set up will take you just 10 minutes. We’ve also created an interactive quick set up video to walk you through it. View it now to see how easy it is.
As the application is web based our IT team will keep it up and running for you and provide 24/7 emergency support. Providing the very best support is important to us and you can also expect a dedicated Account Manager. Your Account Manager will be able to advise you on the best way to set up and use your account to achieve your specific customer support goals.
Although we set out to build a customer support solution in doing so we also accumulated a mountain of knowledge in the art of providing great email responses. We hope we can add this to your own knowledge to help you provide great online support to your customers.
Logicalware’s help desk interface is easy to navigate and use. You can also easily choose which sections you’d like each user to be able to view.
Logicalware is used all over the world so it’s easy to change the language for your users.
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