Take the Logicalware product tour
Loading...
  • We'd highly recommend Logicalware. It makes it easy for us to process & stay on top of customer queries while keeping a proper audit trail.

    Heather McKay, LendingCrowd

  • "We have had a long and successful relationship with Logicalware and plan to continue this in the future."

    Julie Chambers, Purchase Ledger Administrator, M&M Direct

0
Volume of tickets created this week
0
Messages received this week
44%

Average increase in productivity

65%

Average cost saving per client

33%

Average reduction in response time

Logicalware is a leading provider of customer service software

We’re on hand to improve your multi-channel customer interactions

Based in Edinburgh we are an extremely friendly and approachable group of customer service consultants. We offer a range of different customer support and management software to suit you and your business needs.  No matter what work sector your business is part of or how many people are in your business, we have an inexpensive customer service software for you!  Our customer service software is an intelligent multi-channel solution that brings email, and social media queries together as one. Using this product makes interacting with your customers easy, which in turn helps improve the service your company provides. If you would like to know more about how our customer service software can improve customer interactions while boosting productivity and speeding up business processes, then check out our services section. You can read all about our product and find out all the key benefits that come with purchasing our solution!

See our infographic for complaints regulations[…]

Managed Services. Download Now

Today’s world never stops; neither should you. In this new age of the[…]

Outcomes of successful Multi-Channel Customer Experience Management[…]

See our infographic for 10 stats that will show you[…]

Cloud based

Peace of mind

Multi-channel

Communication in one place

Secure

Limit data loss

Workflow

Improved enquiry routing

Customisable

Suited to you

We tune clients into better business operations and improve multi-channel customer experience

Book a demo or call us on 0131 564 1100

GET STARTED

Customer service software trusted by

Loading...
  • Logicalware client support

    Offering 24/7 self service and community based support.

    Visit Support

Latest news

  • Contact centre managers - advice you should ignore

Call centre managers – advice you should ignore

August 30th, 2016|0 Comments

These days, hardly anyone needs reminding of the importance of customer service. We are all […]

  • Email management strategies

Email management strategies for 2016

August 25th, 2016|0 Comments

Email management strategies and tips to help you succeed in 2016. Ever get that sinking […]

  • Nadia

Internship with Logicalware – the good, the bad and the ugly

August 23rd, 2016|0 Comments

When intern, Nadia Vasileva, started her internship with Logicalware she had no real intention of […]