Multi-channel ticketing software

Logicalware bridges the gap between customer service operations and back office processes.  

From our consultants to our product, we are here to improve your customer service operations. 

We offer a product only package as well as a managed service package? Whatever you need, we will cater for.

 Specialising in the Insurance, Charity and Education sectors, we offer cost effective customer service software, consultation and managed services.  

See how we can improve your customer support

Multi-channel ticketing software trusted by

Cloud based

Peace of mind


Communication in one place


Limit data loss


Improved enquiry routing


Suited to you

Deal with your customers in their channel of choice

Our multi-channel ticketing system boosts staff productivity and makes actionable communication possible.

  • We'd highly recommend Logicalware. It makes it easy for us to process & stay on top of customer queries while keeping a proper audit trail.

    Heather McKay, LendingCrowd

  • "We have had a long and successful relationship with Logicalware and plan to continue this in the future."

    Julie Chambers, Purchase Ledger Administrator, M&M Direct


Average increase in productivity


Average cost saving per client


Average reduction in response time

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Get started with Logicalware

Make the Logical choice and enjoy:

  • Improved productivity

  • A great ROI

  • Happier customers and staff

  • Better customer operations and better CX

Book a demo