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Customer communication management made easy

Logicalware is more than just a ticketing system, we align your customer service operations with your back office processes.  

From our consultative approach to our product we are here to improve customer service teams. 

We offer a product only package as well as a managed service package. Whatever you need, we will cater for.

 Specialising in the Insurance, Charity and Education sectors, we offer cost-effective customer service software, consultation and managed services.  

See how we can improve customer service

Customer service software trusted by

Cloud based

Peace of mind


Communication in one place


Limit data loss


Improved enquiry routing


Suited to you

Customer communication management made easy

Deal with your customers in their channel of choice

We increase staff productivity by making actionable communication possible.

  • We'd highly recommend Logicalware. It makes it easy for us to process & stay on top of customer queries while keeping a proper audit trail.

    Heather McKay, LendingCrowd

  • "We have had a long and successful relationship with Logicalware and plan to continue this in the future."

    Julie Chambers, Purchase Ledger Administrator, M&M Direct


Average increase in productivity


Average cost saving per client


Average reduction in response time

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Logicalware Feature Updates

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Up until now, we haven’t done a good job of informing you about our feature […]

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Customer communication management made easy

Get started with Logicalware

Benefit from:

  • Improved productivity

  • A great ROI

  • Happier customers and staff

  • Better customer operations

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