PRESS RELEASE

10th May 2016

Logicalware with client Brightside group

WINNER OF THE VOICE AND AUTOMATION CATEGORY

SOUTH WEST CONTACT CENTRE FORUM SUPPLIER AWARDS

Logicalware are thrilled to announce that they have won the Voice and Automation Award for the South West Contact Centre Forum Supplier Awards.

Created to recognise and reward key suppliers who strive to improve customer experience across a variety of industries and disciplines. The awards showcase the suppliers, their talented teams and the individuals within them, who are leading the way when it comes to improving customer service.

Donald Cameron, CEO, Logicalware:

“We are delighted to have been recognised for our efforts in customer service automation. We would like to express our gratitude to the South West Contact Centre Forum for the honour of this prestigious award and would also like to express our sincere thanks to the staff at the Celtic Manor for such a welcoming and enjoyable afternoon. Our purpose and mission is to help our clients improve their business processes and overall customer experience in key sectors such as the Insurance Industry; we are extremely appreciative for this award in recognition of our efforts.”

Lee Palmer, Operations Manager, Brightside group

“Logicalware’s customer centric approach and customer service automation functionality makes them the perfect customer service software provider and deserving winner for the Voice and Automation award. Logicalware offer unrivalled customer service and account management, thus ensuring our CX reaches the highest standard. Logicalware don’t just talk the talk, they live their goal of revolutionising CX within our industry.”

Logicalware is committed to improving business automation within key sectors and we are continually developing our product to achieve this. For customer service software, consultation and managed service, think Logicalware. We are simple, reliable, logical. www.logicalware.com

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Contact

For more information on Logicalware please contact: Laura Salmond, Marketing Manager laura.salmond@logicalware.com / Telephone: 0131-564-1109

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Visit our customer experience blog for regular news on customer experience best practice. https://www.logicalware.com/logicalwareblog/