These brands have excellent customer service - we can swear by them because we get to see their KPIs improving week by week, month by month. So, when it comes to fast and efficient customer service, they’re the crème de la crème. But don’t take our word for it – check out their latest offers [...]
Interested in finding out about digital transformation in the 3rd sector? Take a look at our infographic below for some interesting facts and stats. Looking to digitally transform your organisation? Take a look at Logicalware today!
Interested in finding out how Brexit is impacting the charity sector? Take a look at our infographic below for some interesting facts and stats. Worried your inbox won't cope with the rising donations to your charity? Take a look at Logicalware's Charity customer service software to deal with supporter [...]
Spread the love As cheesy as it may sound, love your customers and they will love you back. Have a look at our infographic and if you want you can download our briefing paper below! Show your supporters love <3 Download the [...]
Many charities face the daily challenge of making ends meet, balancing reduced income with increasing demands and inflating costs. Some charities are even faced with insolvency. With around 600 new charities becoming registered every month, competition for funding is fierce. (gov.uk) Operations need to be slick and customer service needs to be paramount. Competition and [...]
Email is one of the key ways for charities and not-for-profit organisations to communicate with their supporters. Unfortunately, many find that managing the bulging inbox can be a strain on time and resources. The effort involved in sorting out queries from cancellations and new members from fundraising reports can take away valuable time that could [...]