Welcome to Logicalware Insights

Interested to see how we help our clients and our partners; want to know how we improve customer experience? Need a business case? Access our resources below and check out the latest customer experience trends!

Insights

Read our industry insights and better understand the issues facing your sector. 

Download our insights paper now[…]

Customer service change resistance – Read our insights article

Do you feel like you are stuck going with the status quo when[…]

In the new age of the millennial people expect their[…]

Ever wondered about how customer service is[…]

Times are definitely changing and with it raises the question[…]

Briefing papers

Read our briefing papers for the latest customer experience trends that will benefit your business

Charity Fundraising – Complaints Handling 2016 [infographic] Download Now.

See our infographic for complaints handling that will show you[…]

With the Financial Conduct Authority’s new rules on[…]

Today’s world never stops; neither should you. In this new age[…]

Failing at customer experience in 2016? Download Now

Our recipe for delivering a smoother customer experience[…]

10 stats proving customer experience matters [infographic]. Download Now.

See our infographic for 10 stats that will show you[…]

Business cases & sales packs

Read how we could help improve your customer experience with our multi-channel solution. See examples below.

This sale pack will show you the common customer experience issues[…]

This sale pack will show you the common customer experience issues[…]

This sale pack will show you the common customer experience issues[…]

Retail customer service software business case

This business case outlines how the use of Logicalware will address current[…]

https://www.logicalware.com/business-case-insurance-logicalware-possible-integration-with-acturis/
Insurance – business case – possible Logicalware and Acturis integration

This business case outlines how the use of Logicalware will address current[…]